Hi Mia,
I ordered from Intermountainhcg on Dec 29th, 2011 and received both my drops and pellets on the 13th January, 2012. I would email them and let them know as that is far too long. I originally ordered from Universalhcg and had the same issue, they refunded my money and I then went to intermountain with no problem. Given universal is a subsidiary company of intermountain I don't imagine they would have an issue of either refunding or resending the order to you. Good luck.
Victoria





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