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Vanilla 1.1.10 is a product of Lussumo. More Information: Documentation, Community Support.

    • hCGDietAuthordavia55
    • TimeMar 20th 2010
     # 71permalink
    How do I contest it?
    • hCGDietAuthorBrandeline
    • TimeMar 20th 2010 edited
     # 72permalink
    How did you pay? If by Paypal, then they have a chargeback procedure you can get to from your account. If by credit card, then you should contact your credit card company regarding the charge.

    Usually they will take a report from you, and then send the merchant a notice of dispute, and a deadline to resolve it or respond, after which time either paypal or the credit card company will make a ruling.
    • hCGDietAuthordavia55
    • TimeMar 20th 2010
     # 73permalink
    I ordered Jan 28........paypal gives you 45 days ask for a refund. Everyone kept saying, be patient, and defended their honor. It cost me.
  1.  # 74permalink
    I should add usually, if the mechant either doesn't respond within the time frame or can't provide proof of delivery, then the ruling will be in your favor and you'll get the funds back.
  2.  # 75permalink
    Ahg. So really, the deadline is just barely past by like a week? That's unfortunate that we didn't have this conversation last week. I'm all for being patient within reason, but I would have thought 45 days was certainly patient enough.
    • hCGDietAuthordavia55
    • TimeMar 20th 2010
     # 76permalink
    I emailed Fran and asked if she could make a claim to usps since it was sent priority post, and just refund me. That made the most sense to me.
    • hCGDietAuthorrussmc3
    • TimeMar 20th 2010
     # 77permalink
    Brandeline, if you are one of the sinkers, then I would say your "cure" has caused more hurt and bad feelings than the original post ever would have. I have no particular opinions in favor of, or against, doing a rogue protocol. And, I don't always agree with Colleen, or some of the others here who are considered veteran members. The reason this post matters to me is, someone like Lady Smart becomes jealous of the influence that a few others have, and she takes it upon herself to decide what the rest of us should read. She does exactly what she accuses others of doing, but with a much heavier hand. What she did was much more offensive than anything the original poster could have intended. That is why I am upset. She took her righteous indignation and turned it into an unholy inquisition.

    As much as I disagree with you, and Lady Smart on this issue, I wouldn't sink one of your posts because I feel it's important that we be able to say what we want to say, and for others to read it. I think you should extend that same courtesy to others.
    Thankful People: 140HereICome, cafehonor
  3.  # 78permalink
    One other thing you could do that may get you a response or the merchant to contact you and work out the complaint is to contact the BBB and file a complaint there. That would probably be my next step if you can't get communication going. You can do that from the web if you go to bbb.org.
    • hCGDietAuthordavia55
    • TimeMar 20th 2010
     # 79permalink
    I will look into it
  4.  # 80permalink
    Brandeline: Really? I don't see where the original poster said anything about anyone on the Rogue thread or that they were doing anything wrong. I don't see that at all.

    Did you read the second post on this thread? Do you not see an issue there? There was no doubt in my mind that this comment was uncalled for.....NONE! There was not doubt that this person had malice in their tone and in their words and I find that unacceptable. This is my opinion and I don't make any apologies for it.

    I agree with you on the sinking comments. The point is, I've seen it before, and I'm not blaming anyone for sinking this thread. I have to say that I have seen someone on this forum make rude comments to people time and time again, and then they go back and edit them, and/or try to sink the thread to try to make it go away. I think that this thread needs to stay relevant so that people can see it for what it is.