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Thread: Is there a way to disable/delete the Chat window in the right hand corner completely?

  1. #1
    Senior Member jeepcurlygurl's Avatar
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    Is there a way to disable/delete the Chat window in the right hand corner completely?

    Apologies if this has been asked before. I couldn't find anything.
    I don't remember this chat window being here until recently (or maybe I'm just more easily annoyed these days. haha.) Is there a way to get rid of it?
    Jeepy aka Deni
    62 yrs old 5'4" HHCG
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    March 18 159.6 March 28 152.8

  2. #2
    Chief Moderator (my happy place :) Leez's Avatar
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    We are aware of that problem and it is on the list of things to figure out with DietDoc (who provides that chat window). I notice it can't be dismissed on android.

    Hopefully Jen will give an update on this.

    What device are you using to view the forums?
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview

    A full review of my experience with DietDoc and how the round progressed can be found here: my Diet Doc review and my Hcg coaching blog is here. If you've found my posts helpful, please consider using this DietDoc link on your next HCG order. (your forum discount still applies)

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  3. #3
    Senior Member jeepcurlygurl's Avatar
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    Thanks, Leez! I use a laptop with Win 10 and use Firefox or Chrome.
    Jeepy aka Deni
    62 yrs old 5'4" HHCG
    2019 Round
    March 18 159.6 March 28 152.8

  4. #4
    It's on the bottom right of my iPad, too.


  5. #5
    ND & HDI Founder DrJenn's Avatar
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    Oh no! I thought this had been corrected already! I will email them right now and see what they're doing. If they can't get it fixed right away, I'll have Patrick remove it until they have a solution. Sorry about that guys.
    Hi! I'm Jen, an ND, former nurse, and founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    My last 2 rounds of Hcg and Semiglutide were with Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  6. #6
    ND & HDI Founder DrJenn's Avatar
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    Ok, it should be fixed now guys! Let me know if you have any issues with it still ok?

    Hi! I'm Jen, an ND, former nurse, and founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    My last 2 rounds of Hcg and Semiglutide were with Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  7. #7
    Senior Member jeepcurlygurl's Avatar
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    The chat window is still there, but the pop up is now gone so that's better. I'd like to be able to close it out all together unless I need it, but I'm guessing someone is paying for it to be there or are being paid for having it there. I can live with it if need be.
    Jeepy aka Deni
    62 yrs old 5'4" HHCG
    2019 Round
    March 18 159.6 March 28 152.8

  8. #8
    Chief Moderator (my happy place :) Leez's Avatar
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    You should be able to minimize the actual chat to a green bar at the bottom. Click on the little minus sign in the upper right corner.
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview

    A full review of my experience with DietDoc and how the round progressed can be found here: my Diet Doc review and my Hcg coaching blog is here. If you've found my posts helpful, please consider using this DietDoc link on your next HCG order. (your forum discount still applies)

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  9. #9
    ND & HDI Founder DrJenn's Avatar
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    I had 2 seconds to check on my tablet before the battery went, but I didn't see any chat box at all. Not even minimized. I'll charge and check again, but it should only be a minimized green bar now, on tablet. If you see it still open, please try clearing your cache and see if it works correctly then. Let me know!
    Hi! I'm Jen, an ND, former nurse, and founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    My last 2 rounds of Hcg and Semiglutide were with Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  10. #10
    Senior Member jeepcurlygurl's Avatar
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    Yes I can minimize it but it still catches my eye and feels like it 's in the way. And the Need Help pop up is back tonight and I do get tired of having to x that out. Just one of life's little annoyances! : )
    Jeepy aka Deni
    62 yrs old 5'4" HHCG
    2019 Round
    March 18 159.6 March 28 152.8

  11. #11
    Chief Moderator (my happy place :) Leez's Avatar
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    Having the same problem on android tablet. I can dismiss the pop up, but as soon as I minimize the chat window, the pop up is right back again. Its an endless loop.
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview

    A full review of my experience with DietDoc and how the round progressed can be found here: my Diet Doc review and my Hcg coaching blog is here. If you've found my posts helpful, please consider using this DietDoc link on your next HCG order. (your forum discount still applies)

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  12. #12
    ND & HDI Founder DrJenn's Avatar
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    Ok, let me have them try one more thing. If that doesn't work, we'll nix it.

    Update: I sent them an email and they are looking for an option. As I said, if we can't figure out a way to stop it from popping up, I will have it removed.
    Hi! I'm Jen, an ND, former nurse, and founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    My last 2 rounds of Hcg and Semiglutide were with Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

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