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Thread: Is there a way to disable/delete the Chat window in the right hand corner completely?

  1. #13
    HDI Founder Jenya's Avatar
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    Ok, clear your cache guys- the Diet Doc window should be gone from tablets and phones now. I just cleared the cache on mine and it isn't showing- hopefully this nipped it.

    Just to be sure I have this right- are you guys using "full site" mode on tablet? or "mobile site" ? The link is at the bottom of the page. It will be helpful to know which everyone is using more too.
    Hi! I'm Jen, Founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    I'm currently on a mission to lose baby-weight. My last 2 rounds of Hcg were with Nu Image and Diet Doc.
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    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down now. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

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  2. #14
    Chief Moderator (my happy place :) Leez's Avatar
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    I was using full site mode.

    I couldn't find a way to see a new posts list on the mobile theme. That mobile theme is not user friendly. But still better than the tapatalk app.

    Maybe there is a different forum update that could be tried at some point, as the mobile function was much improved in the version that was attempted over what we have now. The main site theme is slow loading on my tablet, so it frustrating to use it to access this site.

    I'm able to dismiss the "chat now" pop up now. And it doesn't come back when I minimize the chat window to the green bar.

    It would be great for that "chat now" pop up if you had the option to check "Don't show this to me again." I"m pretty sure that can be done with a cookie thing.
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview
    Please note that any suggestions I make are based on the Original Protocol.

    My recent HCG round was with DietDoc. Our site owner has generously arranged for me to earn a small fee if you use my DietDoc or Nu Image Medical link to order your Hcg and supplies. (All HDI site discounts and coupons apply.) A full review of my experience and how the round progressed: my Diet Doc review and my Hcg coaching blog here

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  3. #15
    Senior Member Jayk's Avatar
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    I cleared cache and all , and on full forum on a pc, I still see the "Leave a message" , but no Chat

    Is that correct?

  4. #16
    Senior Member jeepcurlygurl's Avatar
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    I'm not on a phone or ipad. I'm on a laptop (at home and at work) and both the chat window and need help windows are still there.
    Jeepy aka Deni
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  5. #17
    Chief Moderator (my happy place :) Leez's Avatar
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    Did you clear your browser cache, jeepcurlygirl? And if so, did you dismiss the white pop up and minimize the chat? You should be able to do that and go on about your business after that.

    Quote Originally Posted by Jayk
    I cleared cache and all , and on full forum on a pc, I still see the "Leave a message" , but no Chat
    Yes. You should be able to open that Leave a Message bar if you wish to start a chat, but once its minimized to there, it shouldn't open again unless you open it.
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview
    Please note that any suggestions I make are based on the Original Protocol.

    My recent HCG round was with DietDoc. Our site owner has generously arranged for me to earn a small fee if you use my DietDoc or Nu Image Medical link to order your Hcg and supplies. (All HDI site discounts and coupons apply.) A full review of my experience and how the round progressed: my Diet Doc review and my Hcg coaching blog here

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  6. #18
    Chief Moderator (my happy place :) Leez's Avatar
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    OK. Testing my tablet again today (full theme) and seems to be working still.

    I might have been missing the X when trying to close the box, and instead, I was opening the chat.

    The X to close it is floating up and to the right and not always visible since the background is transparent. Maybe others are making this mistake too?
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview
    Please note that any suggestions I make are based on the Original Protocol.

    My recent HCG round was with DietDoc. Our site owner has generously arranged for me to earn a small fee if you use my DietDoc or Nu Image Medical link to order your Hcg and supplies. (All HDI site discounts and coupons apply.) A full review of my experience and how the round progressed: my Diet Doc review and my Hcg coaching blog here

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  7. #19
    HDI Founder Jenya's Avatar
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    yes, I see that too Leez, I see that it's still working on my tablet in full-site mode but not phone- still difficult to see how to nix it so I don't know that it's a good idea to keep it. I have them checking to see if it's possible to nix completely on mobile devices but if they can't, I'll have Patrick remove it.
    Hi! I'm Jen, Founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    I'm currently on a mission to lose baby-weight. My last 2 rounds of Hcg were with Nu Image and Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down now. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  8. #20
    Chief Moderator (my happy place :) Leez's Avatar
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    Did you see the edit to my reply I just made? (Probably while you were posting. gah.)
    At goal since 2015. \(ᵔᴥᵔ)/ Total HCG loss: 77# [5'5" 210-133] Maintenance strategies overview
    Please note that any suggestions I make are based on the Original Protocol.

    My recent HCG round was with DietDoc. Our site owner has generously arranged for me to earn a small fee if you use my DietDoc or Nu Image Medical link to order your Hcg and supplies. (All HDI site discounts and coupons apply.) A full review of my experience and how the round progressed: my Diet Doc review and my Hcg coaching blog here

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  9. #21
    Senior Member jeepcurlygurl's Avatar
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    Quote Originally Posted by Leez View Post
    Did you clear your browser cache, jeepcurlygirl? And if so, did you dismiss the white pop up and minimize the chat? You should be able to do that and go on about your business after that.
    .
    Yes I did all that. Yes I am Xing it out correctly. And that's the point of the thread. I would like to be able to get rid of these boxes unless I want/need them. Most places I go to that have Chats boxes also have the ability to delete the Chat boxes. It's not the end of the world, it's just annoying to have to X out the pop up every time I come here. And the green box annoys me. As I said, I'm easily annoyed. : )
    Jeepy aka Deni
    62 yrs old 5'4" HHCG
    2019 Round
    March 18 159.6 March 28 152.8

  10. #22
    HDI Founder Jenya's Avatar
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    I understand. It's staying down for me now, but I may just go ahead and nix it.


    Leez, for the mobile version of the site...

    The main site; we are installing AMP pages (accelerated mobile pages) so it will be super fast.

    As for the 2 mobile versions of the forums...

    1. I think the search box needs to come up over the navigation bar. I see that it's overrunning the tabs.
    2. The mobile version of the site: that menu bites and unfortunately nothing we can do about it.... BUT, I'm going to have Patrick add links below the 3 icons (articles, forums, blogs). Maybe he can add the "latest activity" feed below that as well.
    3. Which "What's New" are you referring to for the mobile-full site? Do you mean the "Latest Activity"?

    Any other glitches/suggestions anyone?
    Hi! I'm Jen, Founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    I'm currently on a mission to lose baby-weight. My last 2 rounds of Hcg were with Nu Image and Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down now. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

  11. #23
    Chief Moderator (my happy place :) Leez's Avatar
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    On the mobile theme, chrome tablet, the what's new? Link is on the panel that comes up when you click the top button with. 9 dots on it. But it doesn't go to that page, it just opens the word search page. If you use the mobile theme on a PC, the link takes you to the right page. On mobile you can see that the search page button is being activated when you press the "what's new?" Link.

  12. #24
    HDI Founder Jenya's Avatar
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    Ok, I see what you mean now.

    Can you give me what you are seeing as "the right page" though? I need a url, and then I can probably have Patrick correct this.

    I'm also having him add Tapatalk back, which has been gone since the forum change. I'm not a fan of tapatalk personally, for quite a few reasons, but I'm going to see if we can make it work better- it may be difficult since their platform has so many limitations but I'm hopeful. Any feedback for that would be helpful too.
    Hi! I'm Jen, Founder of Hcg Diet Info. My 88 Lb Hcg Diet Success Story: Jen's Hcg Diet Blog
    I'm currently on a mission to lose baby-weight. My last 2 rounds of Hcg were with Nu Image and Diet Doc.
    Tips:How to Fix an HCG Diet Cheat
    Thank you to all who use our links to buy their Hcg. For over 10 years, I never included a single affiliate link but the site has grown and this helps keep the expenses down now. Because of your support, these forums are 100% membership free. Here's to another 100 million visits to HDI with your help!

    Medical Disclaimer: My statements are not intended to treat, diagnose or cure any medical condition.

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